Printivity’s commitment to fast turnaround times means every minute matters. With customer orders moving directly into prepress, the team needed a way to reduce manual effort, streamline processing, and maintain the high level of service their customers expect.
In Enfocus’s recent customer success video, Printivity shares how a deeper investment in automation helped deliver a 25-30% improvement in operational efficiency while creating more time to focus on customer success.
How Significans Automation Helped Accelerate Results
- Orders move directly from Printivity’s online storefront into prepress.
- The business aims to process and return jobs within four hours, with priority jobs often moving through in minutes.
- The team initially relied on highly manual processes and basic PitStop functionality.
- After implementing Enfocus Switch, they identified opportunities for further automation but required additional expertise to maximize the platform’s capabilities.
- Significans Automation supported the team with scripting, API integrations, workflow configuration, and the development of new automated flows.
- The resulting improvements delivered a 25-30% increase in operational efficiency.
- Rather than simply processing more orders, the team used the recovered time to improve customer files, provide additional value, and enhance overall quality.
The Future of Print Automation at Printivity
At Significans Automation, we believe that automation should create opportunities for growth, quality, and better customer experiences – not just faster production.
Congratulations to Lawrence Chou, Lucero Kabashima and the whole Printivity team, for their commitment to continuous improvement and for demonstrating how thoughtful automation can deliver meaningful business results.
